Hotel Receptionist Job Description Resume

Maintain guest records and book reservations.

Hotel receptionist job description resume. May operate a switchboard to route incoming calls and place outgoing calls. Fluently bilingual in english and spanish. Prepare bills, handle and process checkouts, take payments.

Deal with complaints and problems. As a hotel receptionist, you will be required to act as a positive role model for the hotel you are working for, often having to deal with customer queries, complaints and problems. Do you think you qualify for the job?

Ability to work under pressure and manage and resolve guest issues or complaints. Friendly and efficient receptionist skilled in both verbal and written communication. As the first point of contact for many internal and external clients, receptionists must be organized, personable and proficient in both written and verbal communication.

Learn from our resume cover letter tips before you write one. Assisted guests' in storing valuables in secure deposit box. The hotel receptionist job is often referred to as a front desk agent.

You will act as the first point of contact for guests who are arriving at the hotel, whilst also being the point of contact for guests who are part way through their stay. Greeted, registered, and assigned rooms to guests. Energetic hotel receptionist with five years’ experience in luxury hotel settings.

Experience in customer service as well as the composition of correspondence. A hotel receptionist is the one who has the responsibility to oversee the function related to dealing with guests on a daily basis. Our experts can bring you your dream role.